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Terms & Conditions
Last Updated: 05/27/2026
Welcome to LIFEES. These Terms & Conditions govern your access to and use of our website, products, services, and online store.
By visiting our website, placing an order, creating an account, submitting a review, or using any part of our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.
If you do not agree with these Terms & Conditions, please do not use our website.
1. About LIFEES
LIFEES creates bath, shower, and swim care essentials designed for cleaner-feeling water, softer-feeling skin, and daily comfort.
Throughout these Terms, “LIFEES,” “we,” “our,” and “us” refer to LIFEES and its online store. “You” and “your” refer to any visitor, customer, or user of our website.
2. Use of Our Website
You may use our website for lawful personal shopping, browsing, account management, and communication with LIFEES.
You agree not to use our website for any unlawful, abusive, harmful, fraudulent, or unauthorized purpose. You also agree not to interfere with the website’s security, operation, content, or functionality.
You may not copy, reproduce, distribute, modify, scrape, reverse-engineer, or commercially exploit any part of our website, product images, product descriptions, graphics, text, logo, branding, or other content without our prior written permission.
3. Account Information
If you create an account on our website, you are responsible for maintaining the confidentiality of your login information and for all activity that occurs under your account.
Please contact us immediately if you believe your account has been accessed without authorization.
We reserve the right to refuse service, close accounts, cancel orders, or restrict access to our website if we believe a user has violated these Terms or engaged in fraudulent, harmful, or abusive behavior.
4. Product Information
We do our best to provide accurate product descriptions, images, pricing, ingredients, usage directions, and availability information.
However, we do not guarantee that all product information, images, colors, packaging details, descriptions, or other content will be completely accurate, current, or error-free at all times.
Product packaging, formulas, labels, sizes, and availability may change from time to time. Please always review the product label, directions, warnings, and ingredient information before use.
5. Personal Care Product Disclaimer
LIFEES products are designed for bath, shower, swim, and personal care routines.
Everyone’s skin is different. If you have very sensitive skin, allergies, a known skin condition, or concerns about using a product, please review the ingredients carefully and consider testing the product on a small area first.
Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Information on our website is for general educational and product information purposes only and should not be considered medical advice.
If irritation or discomfort occurs, discontinue use and consult a qualified healthcare professional if needed.
6. Orders
When you place an order, you agree that all information provided is accurate, complete, and current.
After placing an order, you may receive an order confirmation by email. This confirmation means we have received your order, but it does not guarantee final acceptance of the order.
We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:
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Product availability
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Pricing or typographical errors
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Suspected fraud or unauthorized activity
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Shipping restrictions
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Incorrect or incomplete customer information
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Violation of these Terms
If we cancel an order after payment has been processed, we will issue a refund to the original payment method when appropriate.
7. Pricing and Availability
All prices are listed in U.S. dollars unless otherwise stated.
Prices, promotions, discounts, product availability, and shipping options may change without notice.
We reserve the right to correct pricing errors, product information errors, or availability errors at any time, including after an order has been submitted. If an item is listed at an incorrect price or with incorrect information, we may cancel the order and notify you.
8. Payment
Payment must be completed at checkout using one of the payment methods available on our website.
Payments are processed by secure third-party payment providers. LIFEES does not store your full payment card information.
By submitting payment information, you represent that you are authorized to use the selected payment method.
9. Shipping
Shipping options, estimated delivery times, and shipping costs may vary depending on product availability, shipping destination, carrier service, and other factors.
Once an order has shipped, you will receive tracking information when available.
LIFEES is not responsible for delays caused by carriers, weather, customs clearance, incorrect addresses, local delivery issues, holidays, or events outside our reasonable control.
For more details, please review our Shipping Policy.
10. International Orders
International shipping may be available to select countries and regions.
International customers may be responsible for customs duties, import taxes, VAT, brokerage fees, or other charges required by the destination country. These fees are not included in the product price or shipping cost unless clearly stated at checkout.
LIFEES is not responsible for customs delays, import restrictions, local delivery issues, or refused international shipments due to unpaid duties, taxes, or fees.
11. Returns and Refunds
Eligible returns may be accepted according to our Return Policy.
For hygiene and personal care reasons, opened or used bath, body, skincare, or mist products may not be eligible for return unless the item arrives damaged, defective, incorrect, or there is an issue with the order.
Please review our Return Policy before making a purchase.
12. Damaged, Defective, or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us as soon as possible at service@lifees.com.
Please include your order number and photos of the product and packaging so we can review the issue and help with an appropriate solution.
13. Promotions and Discount Codes
Promotions, discount codes, and special offers may be subject to additional terms, expiration dates, product exclusions, or usage limits.
Discounts may not be combined unless clearly stated. We reserve the right to modify, suspend, or cancel promotions at any time.
14. Customer Reviews, Comments, and Submissions
If you submit reviews, comments, photos, feedback, questions, suggestions, or other content to LIFEES, you agree that your submission is accurate, lawful, and does not infringe the rights of others.
You grant LIFEES permission to use, display, reproduce, publish, edit, and share submitted content for business, marketing, product improvement, and customer service purposes, unless prohibited by applicable law.
You agree not to submit content that is false, misleading, abusive, offensive, defamatory, infringing, harmful, spam-like, or otherwise inappropriate.
We may remove or edit submitted content at our discretion.
15. Intellectual Property
All content on our website, including but not limited to text, product images, graphics, logos, icons, designs, product names, slogans, videos, layout, and branding, is owned by LIFEES or used with permission.
You may not use LIFEES trademarks, logos, product images, website content, or branding materials without our prior written consent.
Unauthorized use of our intellectual property may violate trademark, copyright, and other laws.
16. Intellectual Property Complaints
LIFEES respects the intellectual property rights of others.
If you believe content or products on our website infringe your intellectual property rights, please contact us at service@lifees.com with:
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Your name and contact information
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A description of the intellectual property right you believe is infringed
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The URL or location of the material at issue
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A statement that you have a good faith belief the use is not authorized
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A statement that the information you provide is accurate
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Your physical or electronic signature
We will review appropriate notices and take action when required.
17. Third-Party Links and Services
Our website may contain links to third-party websites or services, including payment processors, shipping carriers, social media platforms, marketplaces, or other external sites.
LIFEES is not responsible for the content, policies, security, or practices of third-party websites or services. Your use of third-party websites is at your own risk and subject to their terms and policies.
18. Website Availability
We do our best to keep our website available and functioning properly. However, we do not guarantee that the website will always be uninterrupted, secure, error-free, or available at all times.
We may update, suspend, modify, or discontinue any part of the website at any time without notice.
19. Limitation of Liability
To the fullest extent permitted by law, LIFEES will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, services, or inability to use the website.
Our total liability for any claim related to your purchase or use of our website will not exceed the amount you paid for the product or service giving rise to the claim, unless otherwise required by applicable law.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
20. Indemnification
You agree to defend, indemnify, and hold LIFEES harmless from and against any claims, damages, losses, liabilities, costs, or expenses arising from your misuse of our website, violation of these Terms, violation of applicable law, or infringement of any rights of another person or entity.
21. Governing Law
These Terms & Conditions are governed by the laws of the United States and the applicable laws of the state in which LIFEES operates, without regard to conflict of law principles.
If a dispute arises, both parties agree to attempt to resolve the issue in good faith before pursuing formal legal action.
22. Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of our website after changes are posted means you accept the updated Terms.
23. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
LIFEES
Email: service@lifees.com