Where do you ship?
We Currently serve customers both within the United States and worldwide through our online store. Specific delivery services depend on the product, inventory availability, and carrier service conditions.
How long does shipping take?
Shipping times may vary depending on the product, destination, and carrier. After your order ships, you will receive tracking information by email.
What should I do if my package is delayed or lost?
Please contact us at service@lifees.com with your order number and tracking information. We will help review the shipment and work with you toward a solution.
What is your return policy?
If you are not satisfied with your purchase, please contact us. Return eligibility may depend on the product condition, order status, and time since delivery.
For hygiene and personal care products, opened or used items may not always be eligible for return unless there is a product issue.
What if my item arrives damaged?
Please contact us as soon as possible with your order number and photos of the damaged item and packaging. We will review the issue and help with a replacement, refund, or other solution when appropriate.