Privacy Policy

Effective Date:5/27/2026

At LIFEES, we respect your privacy and understand the importance of protecting your personal information.

This Privacy Policy explains how LIFEES collects, uses, shares, and protects information when you visit our website, place an order, contact us, subscribe to our communications, or interact with our online store.

By using our website, you agree to the collection and use of information as described in this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us, including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order details

  • Payment and checkout information

  • Customer service messages

  • Product preferences or inquiry details

We may also collect certain information automatically when you visit our website, such as:

  • Device information

  • Browser type

  • IP address

  • Pages viewed

  • Website activity

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to provide a better shopping and customer service experience.

This may include:

  • Processing and fulfilling orders

  • Sending order confirmations and shipping updates

  • Responding to customer service requests

  • Managing returns, refunds, or product issues

  • Improving our website, products, and customer experience

  • Sending marketing emails or promotional updates, if you choose to subscribe

  • Preventing fraud, unauthorized transactions, or misuse of our website

  • Complying with legal, tax, accounting, or regulatory requirements

Payment Information

Payments are processed through secure third-party payment providers and Shopify’s checkout system.

LIFEES does not store your full credit card number or complete payment card details. Payment information is handled by our payment processors according to their security and privacy practices.

How We Share Information

We do not sell your personal information as a regular business practice.

We may share information only when necessary to operate our business and provide services to you, including with:

  • Shopify and website service providers

  • Payment processors

  • Shipping carriers and fulfillment partners

  • Email and customer communication providers

  • Analytics, advertising, or website performance tools

  • Professional advisors or legal authorities when required

These service providers only receive information needed to perform their services.

Cookies and Tracking

Our website may use cookies and similar technologies to help the site function, remember preferences, analyze website traffic, improve customer experience, and support advertising or marketing performance.

You may be able to manage cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

Marketing Communications

If you subscribe to our emails or promotional messages, we may send you product updates, special offers, educational content, or brand news.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at service@lifees.com.

Your Privacy Choices

Depending on your location, you may have the right to:

  • Request access to the personal information we have about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Opt out of marketing communications

  • Request information about how your personal information is used or shared

To make a privacy request, please contact us at:

service@lifees.com

We may need to verify your identity before completing certain requests.

California Privacy Rights

If you are a California resident, you may have additional rights under California privacy laws, including the right to know what personal information is collected, used, disclosed, sold, or shared; the right to request deletion or correction; and the right to opt out of certain uses of personal information.

LIFEES does not sell personal information as a regular business practice. If you have questions about your California privacy rights, please contact us at service@lifees.com.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information.

However, no method of internet transmission or electronic storage is completely secure. We encourage customers to use strong passwords, protect account information, and contact us if they believe their information may have been affected.

Data Retention

We keep personal information only as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, comply with legal obligations, resolve disputes, and improve our services.

Children’s Privacy

Our website is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to review and remove the information when required.

International Customers

If you access our website from outside the United States, your information may be processed in the United States or other locations where our service providers operate.

By using our website, you understand that your information may be transferred, stored, or processed outside your country of residence.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

LIFEES
Email: service@lifees.com